Our Refund Policy
At myexchanger.in, we aim to deliver reliable and affordable digital subscription services. We understand that sometimes customers may request refunds, and this policy explains the terms under which refunds are issued.
7-Day Money-Back Guarantee
We offer a 7-day money-back guarantee on all eligible digital subscription purchases. If you are not satisfied with your service, you may request a full refund within 7 days of purchase, subject to the conditions listed below.
Refund Conditions
✔ Refund requests must be submitted within 7 days of purchase
✔ Refunds are processed to the original payment method
✔ Processing time: 3–5 business days after approval
✔ No-question refunds for eligible requests
Refund Eligibility
You may request a refund if:
• Your subscription is not working as promised
• You received incorrect or invalid access details
• You were charged incorrectly
• We fail to resolve technical issues
• You change your mind within the 7-day window
Non-Refundable Cases
Refunds will not be issued if:
• Subscription has been used for more than 7 days
• Access has been shared or resold
• Purchase was made more than 7 days ago
• Account violates our Terms of Service
• Subscription is terminated by the service provider due to misuse
How to Request a Refund
- Contact us via WhatsApp or email
- Provide your Order ID and purchase date
- Explain the reason for the refund request
- Your request will be reviewed within 24 hours
- If approved, refund will be processed within 3–5 business days
Refund Methods
• Original payment method
• UPI refund
• Bank transfer (if applicable)
